Items will be packaged thoroughly to ensure proper protection, including bubble wrap and cardboard. I use USPS/UPS as I am based in the United States. If you need something urgently, please contact me prior to purchasing the item.
If paying by PayPal, I will send item to the delivery address stated at the checkout, not the PayPal account.
If goods have been damaged once you receive them, please sign for as "damaged in transit" or contact me within 24 hours of delivery.
U.S. domestic shipping timeframe:
Please allow a couple of weeks (1 - 3 weeks) for your order to be processed as I process and ship your order by myself.
International shipping timeframe:
For international deliveries, order processing and shipping timeframes may vary depending on the destination country. Typically, international orders take 2 - 6 weeks to arrive. Please note: If the item is being shipped overseas, there is a very slim chance that it can be kept in customs for a few weeks. Please understand that this is a risk with all packages coming out of the United States.
*Due to the Covid-19 pandemic, shipping may be delayed further.
All purchases are final and non-refundable. However, if you are not completely satisfied with your order email to arrange a return within 30 days of receiving your artwork. All returns and exchanges are subject to a 25% re-stocking fee plus all shipping fees. The item must be re-sent with the original packaging back to the return address to my attention and must be in the original condition that it was received. No amount can be refunded until the item has been returned in an undamaged condition.
All artworks are copyright of Inesa Preciado and no images of my art products are to be used without my consent. I retain the full rights to all my art products, whether sold or commissioned. No artworks are to be recreated or sold in any way, unless by me, the artist. My artworks cannot be reproduced unless you have received permission to license my copyright from me.